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Plataforma CRM

 CRM
overview

From spreadsheets and emails to a single funnel — the entire student journey in one platform.

WorldStudy operates a network of agencies and franchisees selling study-abroad programs to Canada, Ireland, Australia and other destinations. Before this project, each unit tracked its leads in its own spreadsheets — no standardization, no unified history and no visibility for central operations.

We built a custom CRM platform, together with a new institutional website that captures leads directly into the funnel. Consultants guide the student through clear stages — qualification, proposal, enrollment, documentation and departure — while managers track conversion, average ticket and unit performance on real-time dashboards.

Today, all units operate on the same platform. Central operations can see the consolidated pipeline, all communication with the student is logged in a single history, and the marketing team can measure precisely which campaigns generate enrollments — not just clicks.

"

We were very concerned when we changed our technology provider, but after the handover we were impressed by the team's productivity and competence.

Thiago España · CEO, World Study
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